Lean Six Sigma

Voice of the Customer Customer focus drives such questions as: Why are we in business?Where do we need to be in the future?What is the source of our ‘Competitive Advantage’? Customers align cross functional organizations: What drives purchasing behavior?What is a defect, what is Value? Who is the Customer? All…

The Project Brief or Charter should include: A short description of the projectBackground information that may explain why the project is considered necessaryThe Objectives or Deliverables of the projectA clear definition of the scopeThis is done by using specific boundaries:i.e. what the Project includes,what the Project excludes,defining the project scope…

What are Loss Trees? In general, Loss Trees are simply a listing of the losses (inefficiencies) which may exist in a factory production process. Loss Deployment is a cascade process that looks initially at the overall factory losses than increasingly at a more detailed level down to a packing line…

A problem is an undesirable situation which may be solvable by some agent although probably with some difficulty.