Lean Six Sigma

First let’s review “what” is Process Excellence, or first three elements of the process: Customer Value Stream (CVS) processes that run flawlessly from one end to another; delivering value to the customer when they want to where they wanted to how they wanted with little or no waste. Root Cause…

Definition of Stakeholder Any individual or group can either influence or might be affected by the project. Their support is key to the success of the project. Some examples of key stakeholders: CustomersOperations ManagementHourly and staffSuppliers and end-usersRegulatory Body A stakeholder can offer both support and resistance: Technical or functional…

Defect per unit or DPU, is the average number of defects observed in a population sample. Calculated by dividing the total number of observed defects by the total number of units in the sample: DPU=(Total number of defects)/(Total units) Defects per opportunity (opportunity must be a real number, so it won’t…

DMAIC is a widely used problem-solving methodology for Define, Measure, Analyze, Improve, and Control. This methodology is commonly applied in Six Sigma projects and is designed to provide a structured approach to identifying and eliminating process defects. Each phase of the DMAIC process involves specific activities and tools that help…