Tag: Structured approach

Problem Solving Process Excellence

The Power of Problem-Solving: Building Momentum in Your Organization

By consultant | by consultant

Problem-solving is a critical skill in any organization, and it’s often assumed that it’s the management’s job to take care of it. However, we had a client with a different approach a few years ago. The company’s operational vision was to equip all supervisors with problem-solving skills, regardless of their position in the organization. Supervisors were waged staff, not management, and the organization wanted to ensure that there were at least five people in every…

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Process Excellence

Six Sigma Methodologies

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Six Sigma is a data-driven methodology that improves the quality of processes, products, and services by reducing defects and increasing efficiency. The approach aims to achieve a process capability of 3.4 defects per million opportunities or fewer. The methodology consists of five phases: Define, Measure, Analyze, Improve, and Control (DMAIC). Six Sigma also has a design-focused approach called Design for Six Sigma (DFSS). This methodology is used to develop new processes, products, or services. The…

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Problem Solving

Analytic Troubleshooting: A Methodical Approach to Solving Complex Problems

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In today’s fast-paced business environment, organizations constantly face complex problems that must be solved quickly and effectively. One approach that can help organizations to solve these problems is Analytic Troubleshooting. Developed by Kepner-Tregoe, a global consulting firm, Analytic Troubleshooting is a methodical approach to solving complex problems. It is based on four key steps: Situation Appraisal, Problem Analysis, Decision Analysis, and Potential Problem Analysis. The first step, Situation Appraisal, involves quickly assessing the situation and…

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Process Excellence

Managing Major Incidents: How to Stay Prepared and Respond Effectively

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Major incidents can happen at any time and can cause significant disruption to an organization’s operations, reputation, and bottom line. Whether it’s a natural disaster, a cyber-attack, or a human error, organizations need to have the plan to manage major incidents and minimize their impact. One effective approach to managing major incidents is the Kepner-Tregoe (KT) methodology. Developed by Kepner-Tregoe, a global consulting firm, the KT methodology provides a structured approach to incident management, helping…

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