Process Excellence

Managing Major Incidents: How to Stay Prepared and Respond Effectively

Major incidents can happen at any time and can cause significant disruption to an organization’s operations, reputation, and bottom line. Whether it’s a natural disaster, a cyber-attack, or a human error, organizations need to have the plan to manage major incidents and minimize their impact. One effective approach to managing major incidents is the Kepner-Tregoe (KT) methodology. Developed by Kepner-Tregoe, a global consulting firm, the KT methodology provides a structured approach to incident management, helping…

Continue reading

Process Excellence

The Importance of ISO 9001:2015 in Quality Management Systems

ISO 9001:2015 is an internationally recognized standard for quality management systems. It sets out the requirements for a quality management system and provides a framework for organizations to follow to improve their performance. This blog post will discuss the requirements of ISO 9001:2015 and the benefits of implementing this standard in your organization. ISO 9001:2015 is divided into two main sections: the first section sets out the requirements for the quality management system, and the…

Continue reading