Process Excellence

Overcoming the Challenges of Process Improvement

Process improvement is crucial for organizations to achieve significant and sustainable improvements. However, many initiatives fail due to a lack of clarity and understanding, resistance to change, and a lack of follow-through. To overcome these challenges, it is essential to define clear goals and metrics, involve employees in the process, communicate the benefits of the initiative, assign clear roles and responsibilities, and establish regular check-ins to review progress. By addressing these obstacles, organizations can achieve the process improvements they need to succeed.

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Problem Solving Process Excellence

The Power of Problem-Solving: Building Momentum in Your Organization

Problem-solving is a critical skill in any organization, and it’s often assumed that it’s the management’s job to take care of it. However, we had a client with a different approach a few years ago. The company’s operational vision was to equip all supervisors with problem-solving skills, regardless of their position in the organization. Supervisors were waged staff, not management, and the organization wanted to ensure that there were at least five people in every…

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