Tag: Service industries

Process Excellence

Six Sigma Methodologies

By consultant | by consultant

Six Sigma is a data-driven methodology that improves the quality of processes, products, and services by reducing defects and increasing efficiency. The approach aims to achieve a process capability of 3.4 defects per million opportunities or fewer. The methodology consists of five phases: Define, Measure, Analyze, Improve, and Control (DMAIC). Six Sigma also has a design-focused approach called Design for Six Sigma (DFSS). This methodology is used to develop new processes, products, or services. The…

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Problem Solving

Kaizen

By consultant | by consultant

Kaizen is a Japanese term that translates to “improvement” or “change for the better.” It is a philosophy and a way of life that emphasizes continuous improvement in all areas. The Kaizen philosophy is based on the idea that small, incremental changes can lead to big improvements over time. The origins of Kaizen can be traced back to post-World War II Japan, where it was implemented in manufacturing companies to improve efficiency and quality. The…

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