Process Excellence

Six Sigma Methodologies

Six Sigma is a data-driven methodology that improves the quality of processes, products, and services by reducing defects and increasing efficiency. The approach aims to achieve a process capability of 3.4 defects per million opportunities or fewer. The methodology consists of five phases: Define, Measure, Analyze, Improve, and Control (DMAIC). Six Sigma also has a design-focused approach called Design for Six Sigma (DFSS). This methodology is used to develop new processes, products, or services. The…

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Problem Solving

Analytic Troubleshooting: A Methodical Approach to Solving Complex Problems

In today’s fast-paced business environment, organizations constantly face complex problems that must be solved quickly and effectively. One approach that can help organizations to solve these problems is Analytic Troubleshooting. Developed by Kepner-Tregoe, a global consulting firm, Analytic Troubleshooting is a methodical approach to solving complex problems. It is based on four key steps: Situation Appraisal, Problem Analysis, Decision Analysis, and Potential Problem Analysis. The first step, Situation Appraisal, involves quickly assessing the situation and…

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